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Papers On Management Theory & Applied Operations Mgt.
Page 9 of 432

Group Dynamics Of A Volunteer Organization
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6 pages in length. The writer discusses group dynamics in relation to formal and informal settings, addressing such issues as communication, stature and prestige. Bibliography lists 3 sources.
Filename: TLCgroup.wps

WASHINGTON MUTUAL AND QUALITY CONTROL
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This 7-page paper focuses on Washington Mutual's mortgage operations and how they can be better streamlined through quality control processes. The paper examines the problem that the company is experiencing, discusses Deming's 14 points (widely considered the forerunner of TQM) and also discusses the Delphi method in terms of forecasting. Bibliography lists 2 sources.
Filename: MTwamut.rtf

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